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Arkia flight delayed or cancelled? What you can claim

Arkia is based in Israel. Under Israel Aviation Services Law, a long delay, a late cancellation or being bumped on Arkia can be worth up to ₪3,000 per passenger.

Which rules cover Arkia

  • EU261€250–€600

    Arkia flights that leave the EU, Iceland, Norway or Switzerland. Its flights into the EU from elsewhere are not covered, because Arkia is not an EU airline.

  • UK261£220–£520

    Arkia flights that leave the UK (not its flights into the UK).

  • Israel Aviation Services Law₪1,250–₪3,000

    Arkia flights to or from Israel; cash compensation from 8 hours of delay or a cancellation.

  • US DOT rulesRefund

    Arkia flights to, from or within the US: a cash refund if the flight is cancelled or changed a lot and you don’t travel. No cash for delays.

Amounts are per passenger and depend on the flight distance.

Not owed when the cause was outside the airline’s control: bad weather, air traffic control, security, strikes by airport staff. Technical faults and the airline’s own staff usually are its responsibility.

Arkia routes on this site

Routes where we found nonstop Arkia fares this week, and what a long delay or a late cancellation caused by the airline pays per passenger.

How to claim from Arkia

Claim from the airline in writing. If it refuses, the small claims court handles these cases without a lawyer.

Keep your booking reference, boarding pass and receipts for meals, hotels or taxis while you waited. Every passenger on the booking, children with a seat included, can claim the full amount.

Check my Arkia flight with AirHelp Or try Compensair

For EU261 and UK261 cases. No win, no fee: AirHelp keeps 35% of the payout (VAT included), plus 15% if the case goes to court; Compensair keeps 30%, plus 10% if extra legal costs arise. Claiming directly from the airline is free.