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TAP Air Portugal flight delayed or cancelled? What you can claim

TAP Air Portugal is an airline from Portugal. Under EU261, a long delay, a late cancellation or being bumped on TAP Air Portugal can be worth up to €600 per passenger.

Which rules cover TAP Air Portugal

  • EU261€250–€600

    All TAP Air Portugal flights that leave the EU, Iceland, Norway or Switzerland, and all TAP Air Portugal flights that arrive there from elsewhere.

  • UK261£220–£520

    All TAP Air Portugal flights that leave the UK, and all TAP Air Portugal flights into the UK.

  • APPRCA$400–1,000

    TAP Air Portugal flights to, from or within Canada.

  • Israel Aviation Services Law₪1,250–₪3,000

    TAP Air Portugal flights to or from Israel; cash compensation from 8 hours of delay or a cancellation.

  • US DOT rulesRefund

    TAP Air Portugal flights to, from or within the US: a cash refund if the flight is cancelled or changed a lot and you don’t travel. No cash for delays.

  • ANAC 400Assistance

    TAP Air Portugal flights in, to or from Brazil: assistance from 1 hour of delay; damages through the courts.

Amounts are per passenger and depend on the flight distance (in Canada, on how late you arrived).

Not owed when the cause was outside the airline’s control: bad weather, air traffic control, security, strikes by airport staff. Technical faults and the airline’s own staff usually are its responsibility.

TAP Air Portugal routes on this site

Routes where we found nonstop TAP Air Portugal fares this week, and what a long delay or a late cancellation caused by the airline pays per passenger.

How to claim from TAP Air Portugal

Write to the airline with your booking reference, flight number and date and ask for compensation under Article 7 of Regulation 261/2004. If they refuse or don’t answer within about six weeks, complain to the national enforcement body of the country you flew from, or use a claim service.

Keep your booking reference, boarding pass and receipts for meals, hotels or taxis while you waited. Every passenger on the booking, children with a seat included, can claim the full amount.

Check my TAP Air Portugal flight with AirHelp Or try Compensair

For EU261 and UK261 cases. No win, no fee: AirHelp keeps 35% of the payout (VAT included), plus 15% if the case goes to court; Compensair keeps 30%, plus 10% if extra legal costs arise. Claiming directly from the airline is free.