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SpiceJet flight delayed or cancelled? What you can claim

SpiceJet is based in India. No fixed compensation applies on its routes here, but you may be owed a refund, care during the delay and proven costs.

Which rules cover SpiceJet

  • EU261€250–€600

    SpiceJet flights that leave the EU, Iceland, Norway or Switzerland. Its flights into the EU from elsewhere are not covered, because SpiceJet is not an EU airline.

  • UK261£220–£520

    SpiceJet flights that leave the UK (not its flights into the UK).

  • DGCA CARINR 5,000–10,000

    SpiceJet flights within India: compensation for late cancellations, not for delays.

Amounts are per passenger and depend on the flight distance.

Not owed when the cause was outside the airline’s control: bad weather, air traffic control, security, strikes by airport staff. Technical faults and the airline’s own staff usually are its responsibility.

How to claim from SpiceJet

Contact the airline; if it doesn’t resolve the issue, file a grievance on the AirSewa portal.

Keep your booking reference, boarding pass and receipts for meals, hotels or taxis while you waited. Every passenger on the booking, children with a seat included, can claim the full amount.

The claim services we work with take EU and UK cases; on this airline’s routes here you claim from the airline directly, which is free.