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Gol Transportes Aéreos flight delayed or cancelled? What you can claim

Gol Transportes Aéreos is based in Brazil. Under EU261, a long delay, a late cancellation or being bumped on Gol Transportes Aéreos can be worth up to €600 per passenger.

Which rules cover Gol Transportes Aéreos

  • EU261€250–€600

    Gol Transportes Aéreos flights that leave the EU, Iceland, Norway or Switzerland. Its flights into the EU from elsewhere are not covered, because Gol Transportes Aéreos is not an EU airline.

  • UK261£220–£520

    Gol Transportes Aéreos flights that leave the UK (not its flights into the UK).

  • ANAC 400Assistance

    Gol Transportes Aéreos flights in, to or from Brazil: assistance from 1 hour of delay; damages through the courts.

Amounts are per passenger and depend on the flight distance.

Not owed when the cause was outside the airline’s control: bad weather, air traffic control, security, strikes by airport staff. Technical faults and the airline’s own staff usually are its responsibility.

Gol Transportes Aéreos routes on this site

Routes where we found nonstop Gol Transportes Aéreos fares this week, and what a long delay or a late cancellation caused by the airline pays per passenger.

How to claim from Gol Transportes Aéreos

Contact the airline, then use consumidor.gov.br; damages beyond assistance are claimed in court.

Keep your booking reference, boarding pass and receipts for meals, hotels or taxis while you waited. Every passenger on the booking, children with a seat included, can claim the full amount.

For EU261 and UK261 cases. No win, no fee: AirHelp keeps 35% of the payout (VAT included), plus 15% if the case goes to court; Compensair keeps 30%, plus 10% if extra legal costs arise. Claiming directly from the airline is free.