Which rules cover Trinity Airways
- EU261€250–€600
Trinity Airways flights that leave the EU, Iceland, Norway or Switzerland. Its flights into the EU from elsewhere are not covered, because Trinity Airways is not an EU airline.
- UK261£220–£520
Trinity Airways flights that leave the UK (not its flights into the UK).
- APPRCA$400–1,000
Trinity Airways flights to, from or within Canada.
Amounts are per passenger and depend on the flight distance (in Canada, on how late you arrived).
Not owed when the cause was outside the airline’s control: bad weather, air traffic control, security, strikes by airport staff. Technical faults and the airline’s own staff usually are its responsibility.
Trinity Airways routes on this site
Routes where we found nonstop Trinity Airways fares this week, and what a long delay or a late cancellation caused by the airline pays per passenger.
How to claim from Trinity Airways
Write to the airline with your booking reference, flight number and date and ask for compensation under Article 7 of Regulation 261/2004. If they refuse or don’t answer within about six weeks, complain to the national enforcement body of the country you flew from, or use a claim service.
Keep your booking reference, boarding pass and receipts for meals, hotels or taxis while you waited. Every passenger on the booking, children with a seat included, can claim the full amount.
For EU261 and UK261 cases. No win, no fee: AirHelp keeps 35% of the payout (VAT included), plus 15% if the case goes to court; Compensair keeps 30%, plus 10% if extra legal costs arise. Claiming directly from the airline is free.